Frequently asked questions.

Getting Started

What are presets?

So what are presets? this is such a frequent asked question . Just like filters , presets are professional edit settings that can be applied to your photos to give them a beautiful unique look . We use Adobe Lightroom to edit our Instagram photos . Instead of adjusting and trying to figure out settings , presets allow you to buy our edit settings so that you can edit your photos quickly like a pro .

How do i get started?

Once you have completed the process of purchasing and checking out , you will receive our step by step installation guide to help you through the download process, so you can start enjoying your new preset.

Which Lightroom mobile app do i download?

Our preset is designed for the FREE Adobe Lightroom mobile app . To download simply go to your app store and type in “Lightroom” . Once preset is purchased you will receive a free installation guide to complete your download process.

Do I need to have experience ? I’m not a professional photographer . I just want to edit my personal memories .

No experience is needed . Our preset are user friendly and a great solution that helps make editing super simple. Our preset is great for photos around the house, everyday captures, babies, kids, family, your adorable fur babie, selfies, landscape you name it!

Is it a one time payment?

Yes. Our preset will be yours forever.

Do you accept refunds?

Unfortunately not . Because a preset is a digital file and cannot be returned We are unable to issue refunds . If you are unhappy with the results yours seeing, send us an email to vandorpfamilypresets@outlook.com with your raw full resolution photo and we will happily walk you through some editing steps to get the best results .